Poly CA22CD-SC push-to-talk adapters have been discontinued. Print Image Solutions helps 911 centers nationwide evaluate JPL Scout 3100 and SHG S D200 replacements, confirm console compatibility, pilot the equipment, and plan a supported transition.
Yes, the Poly CA22CD-SC has been discontinued. HP/Poly exited its specialty dispatch headset business, with an end-of-manufacture date of May 22, 2025 for the CA22CD-SC and commercial sales through December 31, 2026 or while stock lasted.
Many PSAPs built their console positions, spare inventories, and dispatcher habits around Poly hardware, including the CA22CD wireless PTT adapter and SHS 1890-series wired PTT equipment. Those centers now need a supported replacement that works with the consoles they already run.
Print Image Solutions offers two leading purpose-built replacement platforms for legacy Poly dispatch PTT environments: JPL and Secure Headset Group (SHG). We represent both, so the recommendation starts with your console, your workflow, and your requirements, not with a predetermined manufacturer.
You shouldn’t have to navigate a manufacturer’s generic support line when your dispatch center’s equipment goes down. When you purchase PSAP equipment with Print Image Solutions, you get a dedicated team that knows your environment, fights for volume-based pricing on your behalf, and handles warranty claims directly so your dispatchers stay on the line instead of on hold.
As a certified reseller for both Secure Headset Group and JPL Telecom, we give your center the pricing flexibility, product expertise, and hands-on support that buying direct simply can’t match.
Print Image Solutions is an authorized dealer for the leading names in PSAP equipment and public safety communications technology. Every product we recommend is selected based on the specific needs of your dispatch environment, not pulled from a generic catalog.
SHG is one of the top manufacturers of push-to-talk adapters and dispatch headsets built specifically for PSAP environments. Their products are engineered for the rigors of 24/7 emergency operations, and Print Image Solutions is a certified reseller with direct access to their full product line. Whether your center needs replacement headsets, new push-to-talk adapters, or a full hardware refresh, we can source and deliver SHG equipment with expert guidance on compatibility and configuration.
JPL Telecom is a trusted name in professional telephony and public safety communications. JPL headsets are designed for extended wear and reliable performance in high-volume dispatch environments, with options that integrate seamlessly with the call-handling platforms your center already uses. Print Image Solutions carries JPL’s full lineup of PSAP-grade headsets and accessories, and our team can help you select the right models for your operators and your infrastructure.
In addition to SHG and JPL, Print Image Solutions also offers select HP/Poly headset solutions that are compatible with PSAP environments. HP/Poly has a long history in professional communications hardware, and while they have recently shifted their focus away from the dedicated PSAP space, certain models in their lineup continue to serve dispatch centers that prefer the Poly platform.
Can Print Image Solutions help us transition from legacy Poly dispatch equipment?
Yes. With HP/Poly discontinuing their dispatch center products, many 911 centers need supported replacements for the headsets and push-to-talk adapters they’ve relied on for years. Print Image Solutions works with SHG and JPL to identify compatible replacement hardware for your specific console setup so your transition is seamless.
Will new PSAP equipment work with our existing call-handling system?
Compatibility is one of the first things our team evaluates. Both SHG and JPL manufacture headsets and push-to-talk adapters that integrate with the major dispatch consoles and call-handling platforms used by PSAPs nationwide. Print Image Solutions can confirm connectivity requirements and adapter compatibility before anything ships.
What happens if I have an issue with PSAP equipment after purchase?
You call us directly. Print Image Solutions handles warranty claims, troubleshooting, and replacement coordination on your behalf so you never have to sit in a manufacturer’s general support queue. We expedite the process from start to finish.
Does Print Image Solutions offer volume pricing on PSAP equipment?
Yes. One of the biggest advantages of purchasing through Print Image Solutions is our ability to negotiate volume-based discounts directly with manufacturers. If your center is outfitting multiple dispatch positions or planning a fleet-wide equipment refresh, we can secure pricing that you won’t find on a manufacturer’s website.
Where does Print Image Solutions provide PSAP equipment?
Print Image Solutions has offices in Omaha, Lincoln, Kansas City, and Springfield, MO, but we supply PSAP equipment to 911 centers and public safety organizations nationwide.
The right PSAP equipment makes a measurable difference in the performance and well-being of your dispatch team. Contact Print Image Solutions today to discuss your center’s equipment needs or to request a quote.
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